flow escape Policy
Privacy Policy
Effective Date: August 2026
Thank you for using Flow Escape , an application developed by MindLoop Technology (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application.
1. Information We Collect and System Permissions
The current version of Flow Escape requires you to register an account, sign in, and create an online profile in order to provide account services, save your game progress, and enable access to your account data.
When you register for and use the application, we may collect and process the following information:
- Account Information: such as your email address, username, display name, and login credentials.
- Profile Information: such as your avatar, display name, or other profile information that you choose to provide.
- Game Data: such as level progress, game settings, gameplay records, and in-game preferences.
- Device and Usage Information: such as device model, operating system version, app version, and necessary log information used to operate the application, troubleshoot issues, and improve our services.
We use this information to provide account registration, sign-in, game progress synchronization, customer support, security protection, and application operation services.
We do not sell your personal information.
2. Data Storage and Retention
To provide account services and preserve your gameplay experience, we may store the following information on your device and on our servers:
- Account and profile information;
- Level progress and gameplay records;
- Game settings and preferences;
- Necessary technical and log information.
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain security.
If you delete or uninstall the application, locally stored data may be removed from your device. However, uninstalling the application alone does not delete your account or data stored on our servers. To delete your account and associated data, please follow the account deletion process described in Section 5.
3. Third-Party Services and SDKs
The current version of the application is designed to provide a standalone and secure experience.
- The application does not integrate third-party marketing, advertising, analytics, or payment SDKs.
- We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may use service providers to support the operation, hosting, security, maintenance, or improvement of our services. These service providers may process information only as necessary to provide services to us and in accordance with applicable law.
4. Children’s Privacy
Flow Escape is designed to provide a safe experience for users.
We do not knowingly collect personal information from children under the age of 13, or any other applicable minimum age under local law, without appropriate authorization or consent.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us at the email address listed below. We will review the request and take appropriate action.
5. Your Rights and Data Control
Depending on applicable law, you may have rights to access, correct, update, delete, or request a copy of your personal information.
Account Deletion
You may request deletion of your Flow Escape account and associated personal data through either of the following methods:
- In the app:
Go to
Settings→Account→Delete Account. - On the web:
Visit
[INSERT ACCOUNT DELETION WEB PAGE URL].
You may also contact us at develop@mindlooptechnology.com for account deletion support.
When we receive a valid account deletion request, we will delete your account and associated personal data, except where we are required or permitted to retain certain information for legal, security, fraud prevention, dispute resolution, or compliance purposes.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect product updates, legal requirements, or changes to our information-handling practices.
Any changes will take effect when the updated Privacy Policy is posted on this page. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions, concerns, feedback, or requests regarding privacy while using Flow Escape , please contact us at:
MindLoop Technology
Email:
develop@mindlooptechnology.com