flow escape Policy

1. Information We Collect and Use

The App requires account registration and sign-in to provide account services, synchronize game progress, and allow you to access your account data across supported devices.

We may collect and process the following information:

Account and profile information , such as your email address, username, display name, avatar, and information necessary to create, secure, and authenticate your account.
Game data , such as level progress, gameplay records, game settings, unlocked content, rewards, and in-game preferences.
Device and App information , such as device model, operating-system version, language, time zone, network information, App version, SDK version, and technical logs needed to operate, secure, troubleshoot, and improve the App.
Advertising and attribution information , such as advertising identifiers, IP address, ad impressions, clicks, ad interactions, installation source, re-engagement information, campaign information, and events related to advertising measurement and fraud prevention.
Approximate location information inferred from IP address, country or region, time zone, or language settings.

We use this information to:

Create, manage, and secure your account;
Provide sign-in, cloud synchronization, gameplay features, and customer support;
Maintain, troubleshoot, and improve the App;
Display, measure, and optimize advertisements;
Measure the source and performance of advertising campaigns;
Detect and prevent fraud, abuse, security incidents, and invalid traffic; and
Comply with applicable legal obligations.

2. Advertising, Attribution, and Third-Party Services

AppLovin MAX

The App uses AppLovin MAX for ad mediation and ad delivery. AppLovin MAX, AppLovin, and advertising partners enabled by us through MAX may process device information, advertising identifiers, IP address, ad-impression information, and ad-interaction information in order to:

Deliver personalized or non-personalized advertisements, where permitted;
Measure advertising performance;
Optimize ad delivery and advertising revenue;
Prevent fraud, abuse, and invalid traffic; and
Comply with applicable legal, security, and regulatory requirements.

Whether advertisements are personalized may depend on applicable law, your consent status, and your device settings.

AppsFlyer

The App uses AppsFlyer for mobile advertising attribution, advertising-performance measurement, analytics, and fraud prevention. AppsFlyer may process device and advertising identifiers, IP address, advertising-click or impression information, installation source, App-launch information, and App events used for advertising measurement.

We use AppsFlyer to determine which advertising channels lead to installations or re-engagement, measure advertising performance, identify abnormal traffic, and improve our advertising activities and App operations.

Other Service Providers

We may use service providers for cloud hosting, data storage, account authentication, security, technical support, maintenance, and other services needed to operate the App. These providers may process information only as necessary to provide services to us.

AppLovin, AppsFlyer, advertising partners enabled through MAX, and other service providers may independently process certain information under their own privacy policies. You may review their privacy policies and available privacy choices through their official websites.

3. How We Share Information

We may share information with, or allow information to be processed by:

AppLovin MAX, AppLovin, and advertising partners enabled through MAX , for ad delivery, advertising measurement, optimization, and fraud prevention;
AppsFlyer , for advertising attribution, advertising-performance measurement, analytics, and fraud prevention;
Service providers that support cloud storage, account services, security, hosting, customer support, and App operations;
Government authorities, professional advisers, or other authorized parties where necessary to comply with law, protect users, prevent fraud, protect our legal rights, or respond to valid legal process.

We do not disclose your personal information to unrelated third parties for their own direct-marketing purposes. However, in some jurisdictions, sharing advertising identifiers, IP address, and advertising-interaction information with advertising-technology partners may be considered the “sharing” of personal information or use for targeted advertising.

4. Data Storage and Retention

We may store account information, profile information, game data, settings, and necessary technical logs on your device and on our servers to provide account services and cloud synchronization.

We retain information only for as long as necessary to provide the App and related services, maintain security, resolve disputes, enforce our agreements, and comply with applicable law.

Uninstalling the App may remove data stored locally on your device, but it does not delete your account or data stored on our servers.

5. Your Choices and Controls

Depending on your location, applicable law, device settings, and features available in the App, you may:

Update certain account and profile information through the App;
Delete or reset your advertising ID and adjust advertising-personalization settings through your Android device settings;
Limit personalized advertising or withdraw applicable consent through device settings, an in-App consent interface, or privacy tools offered by third parties;
Contact us to request access to, correction of, deletion of, or restriction of processing of your personal information where applicable law provides these rights; and
Submit privacy requests directly to AppLovin, AppsFlyer, or other advertising partners for information that they independently process.

Limiting personalized advertising does not stop all advertisements from being shown, but advertisements may be less relevant to your interests.

6. Account Deletion

You may request deletion of your Flow Escape account and associated personal data through either of the following methods:

In the App: Go to Settings → Account → Delete Account .
Outside the App: If you cannot access or have uninstalled the App, email develop@mindlooptechnology.com with the subject line: Flow Escape Account Deletion Request .

To help us verify your request and locate your account, please include the email address or username used to register your account. Do not send your password, verification code, or other sensitive login information by email.

After receiving a valid deletion request, we will delete your account and personal data associated with that account, except for limited information that we must retain for legal compliance, security, fraud prevention, dispute resolution, or enforcement of our agreements. Any retained information will be limited to what is necessary and retained no longer than required for those purposes.

Where account-related information has been shared with service providers acting on our behalf, we will take reasonable steps to request deletion of that information, subject to applicable law and the provider’s role in processing the data. Information independently processed by advertising and attribution partners may also be subject to their respective retention and deletion procedures.

7. Children’s Privacy

The App is not designed for, and is not directed to, children under the age of 13.

We do not knowingly collect personal information from children under the age of 13, or any other applicable minimum age under local law, without appropriate authorization or consent.

If you are a parent or guardian and believe that a child has provided us with personal information without appropriate authorization, please contact us at develop@mindlooptechnology.com . We will review the request and take appropriate action in accordance with applicable law.

8. Data Security and International Transfers

We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, loss, or misuse. These measures include access controls, account-security safeguards, and appropriate security protections for information transmitted between the App, our services, and third-party providers.

No method of transmission or storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

Our service providers and third-party SDK partners may process information in countries or regions other than your own. Where required by applicable law, we will use appropriate safeguards for international data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in App features, account services, third-party SDKs, advertising partners, legal requirements, or business practices.

The updated Privacy Policy will be posted in the App or on our Privacy Policy webpage and will become effective on the posting date or on the effective date stated in the updated version.

10. Contact Us

If you have questions, concerns, feedback, or requests regarding this Privacy Policy or your personal information, please contact us:

MindLoop Technology
Email: develop@mindlooptechnology.com